Help · Committees · Members
Keep your club's members list
Keep your club's members for each membership year. Open Membership in the side menu, under Club services. You need the Owner or Membership secretary role. Without Membership, the screen says how to add it.
Set up your membership types
- Choose Types and prices, then Add a membership type.
- Enter a Name and the Price for the year, for example "Standard" at £25. You can add About it and an age range.
- Tick Includes England Athletics affiliation (you register them) if it does.
- Untick People can choose it when joining online for a type only the committee gives out.
- Choose Add.
To retire a type, choose Edit, then Stop offering it. Existing members keep it.
Add members
On the Members tab:
- Add members: add one person, or a family on one payment with Add another person. Choose how they paid: bank transfer, cash, card elsewhere, free, or not paid yet.
- Import a spreadsheet: choose a CSV file. Columns are matched by their headings, such as first name, last name, email, membership and EA number. Membership names must match your types.
When someone is paid for this year and their email matches a Club Routes account, their member card works.
See who's paid and download the list
Choose a year to see its members, including those who joined online, whether they've paid, their England Athletics number and the amount. Choose a name to change their details, tick Paid, or remove them from that year.
Last year's members who haven't renewed show under Due to renew. Choose Mark as renewed when they pay. Once the days to renew are over, they show as lapsed.
Download saves a spreadsheet of the year's members, for example for your insurance.
To set your renewal date and prices through the year, see Set your membership year, prices and renewals.
Related
- Set your membership year, prices and renewalsChoose when everyone renews, when renewing opens, renewal reminder emails, and cheaper prices for people who join later in the year.
- Open joining online and take paymentsChoose what the join form asks, connect the club's Stripe account for card payments or ask people to pay the club, and open joining online.
- Register members with England AthleticsSee who paid for a membership including England Athletics, download their details for myAthletics, and add each member's URN.
Still stuck?
In the portal, use Ask at the top of the screen to ask a question in your own words. For anything else, contact the Club Routes team, or check Club Routes' status if something isn't working.