Help · Committees · Your sign-in and security
Sign out of other devices
Your portal sign-in is your Club Routes account, the same one you use on club pages. You can see every device signed in to it, and sign any of them out.
- In the portal, select your initials at the top right, then Your account and passkeys.
- Find Where you're signed in. Each phone, tablet or computer shows where it was, when it signed in, whether with an email code or a passkey, and when it was last used. The one you're using says (this device).
- Next to a device you don't recognise, select Sign out.
- To sign out of all of them except this one, select Sign out everywhere else, then Sign out all other devices?.
Those devices are signed out of the portal and the club pages. Anyone using them has to sign in again with an emailed code or a passkey.
Good to know
- To sign out on the device you're using, select your initials, then Sign out.
- Portal sign-ins last 30 days. After that you'll be asked to sign in again, even if the club page still knows you.
- If you think someone else has used your account, sign out everywhere else and tell an owner, who can check the activity list. See See what's changed and who did it.
Related
Still stuck?
In the portal, use Ask at the top of the screen to ask a question in your own words. For anything else, contact the Club Routes team, or check Club Routes' status if something isn't working.