Help · Members · Your club page
Tell the group you're running late
If you're a few minutes late for a club run, let the people already at the start know, so they don't set off without you. You need to be signed in and follow the club.
Say you're on your way
- Open the Next run tab. From an hour before the start until the start time, a Running late? tile shows with the run's other tiles, unless you've already checked in.
- Tap Running late?.
- Choose About 2 min or About 5 min. Not coming at all? Choose I can't make it instead.
The people checked in at the start, and the run leaders going that night, get a notification. If you hadn't said you were going, it marks you as going.
If nobody has checked in yet, they'll see it on the run when they do.
Change your time or cancel
The tile then shows On my way with your time. Tap it to:
- pick a different time
- choose I'm not late after all, if you'll be there on time
- choose I can't make it, if you're not coming. This also marks you as not going.
Changing or cancelling doesn't send another notification. The run shows it instead.
Will they wait?
Someone at the start can answer We'll wait or Heading off. You get a notification either way, and your tile shows They'll wait or They've set off. The first answer counts for the group.
At the start
If you're checked in and someone's on their way, the run shows how many and who, with We'll wait and Heading off. In a browser, the notification may have the same buttons. The run updates by itself while it's on screen. Live means it's up to date.
Good to know
- It's only for a few minutes late. After the start time, you can't use it: the group will have set off.
- It clears when you check in, when you cancel, or 15 minutes after the start.
- Everyone going can see who's on their way. If you hide your name, you show as "A member".
- Your club can switch this off. If you don't see Running late?, it may be off.
Related
- Use your club pageFind your way round the five tabs, and use the club page with weak or no signal.
- Use a walking group's club pageWalking groups show each walk's grade, where to meet, how long it takes and the OS grid reference of the start, and you can print a route sheet.
- Check in at a club runTap Check in at the start of a club run so it counts towards your record, and add a friend who forgot.
- Get run-day reminders in the appTurn on run-day reminders in the Club Routes app, then get directions to the start and check in from your lock screen and notifications.
- Pick a pace groupChoose which pace group you'll run with on a club night, so the run leaders know how many to expect in each.
Still stuck?
For questions about your club, such as meeting points or joining, ask the club: their contact details are on the club page's Me tab. For anything else, contact the Club Routes team, or check Club Routes' status if something isn't working.