Terms

Terms of use for members

Last updated 9 November 2026

These terms are for everyone who uses Club Routes as a runner, rider or walker: following a club, using its app, and having a Club Routes account. Clubs have their own terms of service. Our privacy notice explains how we use your information.

1. Who we are

Club Routes is run by Gear Labs Marketing Ltd, a company registered in England and Wales (company number 14661781), registered office 2 Milk Hill Villas, The Street, Ewhurst, Cranleigh, GU6 7QA. Contact us at help@clubroutes.com.

2. Using Club Routes

  1. You can look at a club's app without an account. You need an account to follow clubs, say you're going, check in, add notes and photos, connect a watch or calendar, and keep your record.
  2. You must be 13 or over to have an account. If you're under 18, you need a parent or guardian's permission.
  3. Club Routes is free for members. Clubs pay for some features, such as a website or membership management, and adverts and sponsors pay for the rest.
  4. Keep your sign-in safe. You're responsible for what's done with your account.

3. Your club and Club Routes

  1. Each club decides what's on its app: its routes, calendar, runs, notices and who's on its committee. Your club is responsible for that information, not us.
  2. Club membership (joining, fees, renewals and the club's own rules) is between you and your club. If you pay a membership fee through Club Routes, you pay your club, through its own Stripe account; refunds are your club's decision.
  3. Your club's committee can see some of what you do at that club, such as the runs you say you're going to and the runs you check in to. Our privacy notice explains exactly what.

4. Adverts, sponsored challenges and offers

  1. Club Routes is free to use partly because it carries adverts. You'll see adverts, sponsored content, affiliate links and offers, and sponsored milestones, trophies and challenges in the Club Routes app and our iOS and Android apps. They're always labelled.
  2. If you buy something through an affiliate link or offer, we may earn a commission. It doesn't change the price you pay.
  3. Offers and sponsored challenges come from the advertiser or sponsor, and their own terms apply. Any prize or reward is given by them, under their rules.
  4. We only show you personalised adverts if you agree, and never to under-18s. You can change your choice at any time under Cookie settings.
  5. We never give advertisers or sponsors your name, email or activity unless you choose to share it, for example by entering a sponsor's prize draw. They may get totals, such as how many people completed a challenge.

5. What you add

  1. You keep ownership of what you add: notes on routes, photos, your name and your activities. You give us permission to store it and show it as the feature describes (for example, a route note to the club's other members), only to run Club Routes.
  2. When you add a photo you confirm that everyone in it is happy for it to be shared with the club, and by members on social media (for example in a picture of the run made with Share). Only add what you have the right to share. Don't post photos of other people who wouldn't want them shared, and don't add anything unlawful, offensive, misleading or private about someone else.
  3. Your club's committee and we can hide or remove anything that breaks these terms.
  4. There's no place on Club Routes for offensive or abusive content, or for people who post it. Tap Report on a photo or a posted run you think breaks these terms: your club's committee and we are told, and we act on reports within 24 hours, removing the content and, where needed, the account that posted it. Tap Block this person to stop seeing what someone shares; you can unblock them in Settings.
  5. Club Routes™ is a trade mark of Gear Labs Marketing Ltd.

6. Using it fairly

Don't misuse Club Routes: no false check-ins or adding people to a register who weren't there, no pretending to be someone else, no spam, no scraping or copying the service or clubs' routes in bulk, and no trying to break, overload or get round its security. We may suspend an account that does.

7. Safety on runs, rides and walks

Routes, maps, distances, weather, sunset times and reminders are a guide only. Routes may cross roads, private land or unsafe ground, and conditions change. You're responsible for your own safety and for following the law and the Highway Code. Club runs are organised by your club, not by Club Routes.

8. Connected watches, apps and calendars

If you connect a watch app (such as COROS, Garmin, Polar, Suunto or Wahoo) or a calendar (Google or Outlook), that company's own terms apply too. We only use what our privacy notice describes, and you can disconnect at any time on the Me tab. Club runs and summit climbs counted from your watch become part of your own Club Routes record, credited to the watch's maker; they stay when you disconnect, and go when you delete them or close your account. They're for fitness and performance only, never health advice.

9. Changes and availability

We improve Club Routes over time and may change or stop features. We work to keep it running, but can't promise it will never be interrupted. We'll tell you before changes to these terms that affect you, by email or in the app.

10. Ending

You can delete your account at any time from the Me tab or your account page; our privacy notice says what happens to your information. We may suspend or close an account that seriously or repeatedly breaks these terms.

11. Liability

Club Routes is free for members, and we provide it as it is. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or anything else the law doesn't allow us to limit, and nothing affects your rights as a consumer. Otherwise, we're not liable for losses caused by using routes or the information in the app, by your club, or by advertisers, sponsors or other companies.

12. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts. If something's wrong, email help@clubroutes.com first and we'll try to put it right.