Help · Committees · Announcements
Send an announcement
Send news to people who follow your club on Club Routes. You need the Owner, Editor or Communications role.
- Go to Publicity, choose Announcements and select Write an announcement. You can also use New, then An announcement.
- Choose a Type. Social, Route change and Cancellation fill in a starting text. Replace any parts in [square brackets]: it won't send until you do.
- Under Who to send it to, choose Everyone following the club, Members only or Newcomers only. Each shows how many people that is.
- Write a Title and Message. The preview shows how it looks on a phone.
- Choose a Banner on the club page, from No banner to For a month.
- Under When, choose Send now, or Send later and pick a time up to 60 days ahead.
- To check it first, select Send me a test. Only you get it, by email.
- Select Send to (or Schedule for). For Send now, select it again to confirm.
Sending to Everyone following the club asks you to Confirm it's you first, with your passkey or an emailed code.
How people get it
Each person gets a notification on their phone if they've turned notifications on, otherwise an email. Every email has a link to stop emails from your club. Someone who has done that, and has no notifications, won't get it.
Good to know
- Members only and Newcomers only go by what people told the club page, not your membership list.
- A club can send up to 5 announcements a day.
- The list shows how many were reached by notification and by email.
- Don't send stops a scheduled one. Take the banner down removes a banner early.
- Share to WhatsApp gives you a version to post in your club's group.
- If your club feed is on, sent announcements show in it too, pinned to the top while the banner is up. See Set up the club feed.
Still stuck?
In the portal, use Ask at the top of the screen to ask a question in your own words. For anything else, contact the Club Routes team, or check Club Routes' status if something isn't working.