Help · Committees · Offers
Add an offer for members from a local business
Offers are deals from local businesses for your club's members, such as a free coffee after the club run or 10% off at the running shop. You need the Owner, Editor or Offers and partners role.
Add an offer
- Open Publicity, choose Offers, then choose Add an offer.
- Fill in the Business and The offer, such as "Free coffee after the Tuesday run". Add More about it (optional) if it helps.
- Under How members claim it, choose Show the member card, A code, A link to the business's offer or A link and a code (see below). Fill in the Code or Link to the offer if it asks.
- Tick Once per member for one-off offers, like one free coffee. Members then tap "Mark as used". Leave it off for ongoing discounts.
- Add Where (optional), Starts (optional), Ends (optional) and Terms (optional) if you like.
- Add a Logo (optional) and a Promotional picture (optional). The picture is best at 1200 × 600 pixels, with words and faces away from the edges. Any photo works: it's fitted for you.
- Choose a Status: Live: on the club page, Paused or Draft.
- Choose Add the offer.
How members claim it
- Show the member card: they show their member card on their phone at the counter.
- A code: they copy the code, such as OXTED10.
- A link to the business's offer: they follow the link. It must start with https://.
- A link and a code: a code to use on the business's website.
What members see
Offers are on the club page under Club, then Offers, for people who've told the club page they're a member. A new offer also gets a post in the club feed, if it's on.
The member card shows their name, your club and when they joined, with a QR code that changes every 30 seconds. Staff at the business can scan it with their phone camera to check, there and then, that the person is a current member. Someone you mark Not a member on People shows as "Not a current member".
Change, pause or delete
Each offer has Edit, Pause (or Make it live) and Delete. Choose Delete twice to confirm.
Good to know
- You only see counts, never who: views, link clicks or card opens, and how many were used.
- A club can have up to 30 offers.
- Each offer is the business's own, on its terms.
Still stuck?
In the portal, use Ask at the top of the screen to ask a question in your own words. For anything else, contact the Club Routes team, or check Club Routes' status if something isn't working.