Help · Members · Me: following, reminders and calendars
Tell the club you're new or a member
Some clubs ask first-time visitors whether they're already a member or new. A Club Routes account doesn't make you a member; this tells the club where you are.
The first time you visit
- Tap I'm already a member, or I'm new to followed by the club's name.
- If you're new, you'll see how joining works: usually some taster runs, then joining. Tap See the next run to carry on.
Some clubs show a card on the Next run tab instead, with How joining works and I'm a member.
While you're new
The Next run tab says You're visiting as a guest, and counts your taster runs ("Taster run 2 of 3"). It counts past club runs you tapped I'm going on, so tap I'm coming for a taster run before each one.
If the club takes joining online, tap Join online there when you're ready. See Join or renew your club membership.
When you've joined
Tap I've already joined in the welcome, or open Settings on the Me tab, then Account, and tap I've joined. Clubs without joining online also show I've joined the club on the Next run tab.
- If the club takes joining online, sign in with the email address you joined with, and we look you up on its members list. If you're on it, you're a member straight away. If your membership has ended, you're asked to renew. If you're not found, the committee checks.
- Otherwise, tap Yes, I'm a member. If you're signed in, you can tick I've sent my membership form to the club.
To change your answer, tap Change in the same place.
Once you're a member, you can see the club's other groups, get its member offers and use your member card. See Show your member card.
Who sees it
The committee sees your name, what you've said and how many taster runs you've done, so it can check against its membership list. It can set you back to new if you're not on it.
Related
- Sign in and follow a clubCreate your free account with an emailed code, follow your club, and follow more than one club.
- Your record, milestones and trophiesSee your club runs this season, runs in a row, the club goal, your milestones and trophy cabinet, and share your trophies with the club.
- Count your club runs from your watchConnect COROS, Garmin, Polar, Suunto or Wahoo so club runs you record count on your record without checking in, and what happens to your data.
- Add club runs to your calendarConnect Google Calendar or Outlook, choose which runs go in, and they stay up to date by themselves.
- Join or renew your club membershipJoin your club or renew for next year in the club app, for yourself or your family, and pay by card or the club's own way.
Still stuck?
For questions about your club, such as meeting points or joining, ask the club: their contact details are on the club page's Me tab. For anything else, contact the Club Routes team, or check Club Routes' status if something isn't working.