Delete your account

Deleting your account removes it and everything linked to it. It can't be undone.

1. Open your account page (Account at the bottom of the Me tab on a club page).
2. Under Delete my account, tap Delete my account.
3. Tap Yes, delete (or Keep it to stop).
4. If you see Confirm it's you, tap Use your passkey, or Email me a code and type the code, then Confirm.
5. You'll see Account deleted.

What's removed

• Your email address, name and settings.
• The clubs and groups you follow, your favourite routes, and your I'm going and Not going answers.
• Your check-ins and record, your summit climbs, your pace group picks and the offers you marked as used.
• Your notes on routes, your photos in club feeds and on routes, and your Cheers.
• Whether you told a club you're new or a member.
• Your passkeys, and every device signed in to your account.
• Notifications on your devices.
• Connected calendars: the Club Routes calendar is taken out of your Google or Outlook account.
• Connected apps, such as Wahoo.
• Your member card. A card saved in Google Wallet is marked as expired.
• Your choice about Club Routes news.

Notes

• Confirm it's you isn't asked if you signed in or confirmed in the last 10 minutes.
• "Going" counts on club pages drop by one where you'd said you were going.
• Runs you posted for others stay on the calendar, without your name.
• Only your Club Routes account is deleted. Your club's own membership records aren't changed: ask the club about those.
• You can sign up again at any time with the same email address.